0191 452 7528 Ponteland
01661 599 368 Ponteland


Liquid spillage / water damage

liquid damage laptop spill

In the past month, two of our customers have dumped wine into their laptops by accident. The casualties have been a  Toshiba Satallite Pro and a Compaq (appears to be dead). It happens.

I spilled half a can of coke over my Sinclair ZX Spectrum during a late night coding session back in the late 1980s, (well, typing in BASIC programs from "Sinclair Programs" magazine! ) I ended up pulling the whole thing to bits at 2:00 AM, cleaning it carefully and putting it back together.

So, I know, it happens to the best of us.

Both cases were the same type of incident; using the laptop while having a glass of wine (in a wine glass). By nature wine glasses are unstable - extremely prone to being knocked over - even more so if a laptop is within the spill zone.

If you want to drink wine while using your computer, for the love of your laptop, use a tumbler instead of a wine glass (or drink it directly out of the bottle)
I know, I know. It is sacrilegious to drink wine out of a tumbler. It makes the wine taste funny.

You don't feel right. You expect the etiquette stormtroopers to come in through the door to ridicule you. If you love your laptop, you'll use a tumbler. There are keyboard covers, but I have found them to be annoying to use, but they might work for you.

OR... Common Sense. - keep your tea / wine / beer / pop WELL AWAY FROM YOUR LAPTOP!

If for some reason, you have spilled wine/beer/water/pop into your laptop:

  1. Unplug the laptop from power supply
  2. Pull the battery out - yes, this isn't following proper shutdown procedure, but you want to
  3. Unplug power supply from wall
  4. Unplug any attached devices (mouse iPod, etc)
  5. Use towels to sop up as much of the spill as possible.
  6. Get some paper (or finer cloth) towels to wipe the laptop down carefully
  7. If the keyboard is removable, and you are comfortable, do so
  8. Consult your laptop owner's manual
  9. Turn the laptop upside down,and place a new towel between the LCD monitor and the keyboard.
  10. If you are worried about the LCD getting wet, put a plastic bag between it and the towel.
  11. Dry off the battery and power supply
  12. Let it dry for at least a day before trying to power it up


  • use loads of bad language!
  • use the oven to dry your laptop
  • use the microwave to dry your laptop
  • use a hairdryer to dry your laptop
  • use a paint stripper to dry your laptop
  • put your laptop in the dryer or in front of an electric fire
  • put it against a radiator to dry

Now, if you spilled pop, wine or coffee into the laptop, you should probably give us a call, as some of these actually corrosive - they will cause damage to the laptop's electronics over time. 

We can strip down the laptop properly and repair it for you.

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Find Us in Ponteland

MJS Computer Services
30 Merton Way
NE20 9PS



Customer Testimonials

M.J.S Customer Reviews and Testimonials

"Had my boyfriends new iPad screen replaced after I managed to accidently smash it to pieces by dropping it on the concrete floor. One phone call and a quote was given and a visit arranged to come and collect the iPad. They were on time, professional and knowledgeable.

We were provided with an invoice for the price quoted after inspection and this was what we paid.

I would highly recommend their service to anyone.
Sarah Bayles, Newcastle"

"M.J.S just fixed a broken screen on my daughters ipod touch. Very friendly and professional on the phone when I contacted them to see if they could fix this.

​Again very friendly when I went into the shop and agreed a convenient time for me to pick this up. They rang beforehand and told me it was ready. So they have a great eye for customer service and deliver. They even provided advice on how to avoid this happening again by getting a better more robust cover.

​ I'd happily use them again and will recommend to friends."
Chris Rogers, Chester le Street

Michael, a huge thank you for fixing the smashed screen on my ipad this week. Fab service - professional and speedy, also really appreciated your texts confirming receipt and despatch.

Will definitely recommend MJS Computers =) ​
Laura Pearce Nuttall (Liverpool - Courier service)

"I took my Western Digital external hard drive to Curry`s for data recovery paid £80 for the service, hard drive was with Currys for 4 weeks. It came back with a letter stating "unable to recover data" and £80 refunded. Next day took same hard drive to MJS Computers and within 10 minutes, my data was being recovered. Outstanding!

​ My data was recovered within 3 hours and placed on another external hard drive.

​Very friendly staff all of whom where more than willing to help with my issues. My laptop also restored to factory settings very quickly and with no hassle.

​Thank you ALL very much."
Rob Bell - County Durham.

"Repair to my iPad 4 has been done to a fantastic standard. Can't even tell there was a repair done.
​Top class job, friendly, family run business that I'd be more than happy to use again.

​Also put a link on my facebook page for you. Thanks for the fix. All the best & happy new year fella."
Doug Walmsley, Newcastle upon Tyne.

"I have found the services of MJS Computers invaluable for the last 13 years and will definitely continue with Michael for the foreseeable future, as the service comes in a personable as well as competent manner.

​As a person who is disabled it was good to discover someone who was able to support me at home and was sensitive, not only to the PC needs of the disabled, but to the programming needs I have particularly as a musician.

​Their website is a mine of valuable and useful information - do take the advice given!"
Dr. Jean Sutton, Sunderland

​ "My Husband bought me a new Ipad 2 for my birthday, and when he handed it to me I dropped it and the screen smashed. I was devastated didn`t know what to do. My son who lives in Nottingham found Your Company on line, he phoned me with your details and my husband called you the next day asking for your help. As you were in the area you came to our house within 10 mins. You noticed how upset I was which was very kind of you. Any large company wouldn`t be bothered with me.

​We had a very good chat feeling personal and also professional on your side. You left with my ipad saying you would return it the next evening, but you called me later on that day saying it was fixed and you brought it back to me. I can't thank you enough for all your help, and a very reasonable price. I shall keep your details and also give them to anyone who has a problem. Once again thank you very much for your help."
Mrs Curry - Gateshead

​ Hi Michael and Good Morning! Just a quick note to say thanks very much for sorting out my computer. The results are fantastic! I am absolutely delighted and so is my wife. We were both sick and tired of screaming at the screen and using threatening behaviour towards the computer. Once again, Thanks.
David Short, Walkerdene

​ A quick note to say I'm really pleased with the first class job you and the guys did in terms of replacing my Samsung Galaxy S4 screen and LCD/digitizer. I have no hesitation in recommending you widely to friends, colleagues and family. ​

I left a bottled of red wine as a token of my appreciation with your technician - have a great Christmas. ​

All the best!

Just want to thank MJS for the service today. Very much appreciated. I would recommend this company for anyone who likes good old fashioned proper customer service! Nothing is any trouble :) Thanks! Also would like to thank Michael who has repaired my laptop in the past and he bent over backwards to fix my problematic laptop! It's still working!
Alexandra Alexandri - Birtley

MJS computers fixed my Ipad's smashed screen, within 2 hours- great service, and very friendly staff. Competitive price too.Very happy I used you. Thanks guys.
Steven Nunes - Newcastle upon Tyne

​ Good job I found you via NUFC.com a few weeks ago, although I didn't think I'd be using you quite so quickly. Will be dropping on today, missus stood on the little uns ipad2 last night. Hell on.

Mark Wilkinson - Newcastle

Mark Wilkinson (follow up) ​ Just picked up the little uns fixed ipad, absolute spot on, good work, thanks!

​ Thank you for fixing my iPhone today and for the case too. You and all the staff were warm, professional and lovely with my son. Will be recommending you to everyone.

Jean Hay

We had a Power Mac G5 pack in last week. Apple wouldn't help us, Opal in Newcastle were useless but M.J.S Computers Birtley were superb, sorted both problems in a few hours and at half the price of Opal. If your mac, PC or laptop is bust, these guys get my recommendation 110%.

Gavin Grieves, Washington.

I took my ipad for repair after dropping it and denting the casing and damaging the volume control, not only where MJS the cheapest quote , they managed an almost perfect repair of the dented casing, reinstated the volume control and took the ipad apart and got it back together in 3 hours without having to replace the screen! All for £60! A+++++

I would recommend them to anyone.

Warren Richard Ridley

Thank you ever so much for fixing my broken screen on Samsung galaxy 4. Lovely people and friendly service.
​ I am recommending you to all my friends. Thanks again x

Barbara Carr

iphone 5 repair

My phone before and after visiting the shop today. Thanks a lot, you were a lifesaver :0)

Victoria Clark


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